Gaming

Helpshift and Alegion on AI customer support: It can field 911 calls … or PUBG woes

If you’ve reached out to customer support recently, there’s a pretty good chance your email, chat message, or phone call was fielded by artificial intelligence (AI). Gartner reports that some 85 percent of business-to-consumer transactions will take place without human interaction by 2020. And according to Linda Crawford, CEO of Helpshift, and Nathaniel Gates, founder […]

Gaming

‘Fortnite’ collides with ‘PUBG’ in this amazing live-action short

[embedded content] While the battle royale genre is starting to fill out with games like The Darwin Project and, more recently, Radical Heights, it’s pretty clear that the debate will center around PlayerUnknown’s Battlegrounds and the game it inspired, Fortnite, for quite some time. To celebrate the PUBG versus Fortnite battle, YouTuber Nukazooka created a live-action short movie pitting […]